OUR PRIVACY POLICY
The following Privacy Policy summarizes the various ways that HES Facilities Management (“Service Provider,” “we” or “our”) treats the information you provide while using hes.com (“Website”). It is our goal to bring you information that is tailored to your individual needs and, at the same time, protect your privacy.
Please read this Privacy Policy carefully. Your use of and/or registration on any aspect of the Website will constitute your agreement to this Privacy Policy. If you cannot agree with the terms and conditions of this Privacy Policy, please do not use the Website. This Privacy Policy does not cover information collected elsewhere, including without limitation offline and on sites linked to from the Website.
In addition to reviewing this Privacy Policy, please read our Terms and Conditions. Your use of the Website constitutes agreement to those as well.
This Privacy Policy may be modified from time to time; the date of the most recent revisions will appear on this page, so check back often. Continued access of the Website by you will constitute your acceptance of any changes or revisions to the Privacy Policy.
TOPICS
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
What about marketing?
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
WHAT DATA DO WE COLLECT?
Hes.com collects the following data:
Personal identification information (name, email address, phone number, etc.
Payment information
HOW DO WE COLLECT YOUR DATA?
You directly provide hes.com with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services;
Voluntarily complete a customer survey or provide feedback on our website or via email; or
Use or view our website via your browser’s cookies.
HOW WILL WE USE YOUR DATA?
Hes.com collects your data so that we can:
Process your order and manage your account
Email you with news or special offers on products and services we think you might like
When hes.com processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
MARKETING
Hesfacilities.com would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop hes.com from contacting you for marketing purposes.
WHAT ARE YOUR DATA PROTECTION RIGHTS?
Hes.com would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to ask hes.com for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that hes.com correct any information you believe is inaccurate. You also have the right to request hes.com to complete the information you believe is incomplete.
The right to erasure – You have the right to request that hes.com erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that hes.com restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to hes.com’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that hes.com transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info @ hes.com.
COOKIES
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
HOW DO WE USE COOKIES?
Hes.com uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
WHAT TYPES OF COOKIES DO WE USE?
There are a number of different types of cookies, however, our website uses:
Functionality – hes.com uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – hes.com uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Hesfacilities.com may share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with any advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
HOW TO MANAGE COOKIES
You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.
PRIVACY POLICIES OF OTHER WEBSITES
The hes.com website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
CHANGES TO OUR PRIVACY POLICY
Hes.com keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 22 November, 2022.
KIDS AND PARENTS
Hes.com is not intended for use by children, especially those under age 13. No one under age 13 is allowed to provide any personal information or use our public discussion areas, forums and chats. Minors between the ages of 13 and 17 must get the permission of their parent(s) or legal guardian(s) before making purchases, including subscriptions, on this site.
If your children disclose information about themselves in publicly accessible areas of hes.com, they may get unsolicited messages from other parties. Accordingly, you should tell them not to do so.
HOW TO CONTACT US
If you have any questions about hes.com’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via email: info @ hes.com.
Headquarters
HES Facilities Management
9202 S. Northshore Drive, Suite 202
Knoxville, TN 37922